Frontline Heroes in the UAE: Who They Are and How the Office Supports Them

Understanding the Frontline Heroes Office

1. 1

   Know where the office comes from

   Sheikh Khalifa bin Zayed Al Nahyan, the then President of the UAE, issued Federal Decree No. 95 of 2020 establishing the Frontline Heroes Office. This is the legal basis for the recognition, so any official reference should point back to this decree.

   Documents:Federal Decree
2. 2

   Understand the long-term intent

   The initiative is linked to Sheikh Mohamed bin Zayed Al Nahyan, the then Crown Prince of Abu Dhabi and Deputy Supreme Commander of the UAE Armed Forces, and will recognise and support the UAE's frontline workers in the long term. It is meant to be a lasting commitment, not a one-off gesture.

3. 3

   Check what the office aims to do

   The Frontline Heroes Office aims at raising awareness of the key role played by the frontline workers during crises and emergencies, recognising their efforts and acknowledging their sacrifices, and looking after their needs and addressing their priorities.

4. 4

   See if your work is in healthcare

   Frontline heroes include those working on the frontline in healthcare facilities. If you are part of that care effort during crises and emergencies, you fall within the group the office was created to support.

5. 5

   Check the prevention and protection roles

   The group also includes staff in the prevention and protection, such as: crisis management on the frontline, security and emergency services on the frontline, humanitarian entities on the frontline, and sterilisation on the frontline.

6. 6

   Confirm current details with the authority

   Any specific figures, dates or benefit amounts should be verified directly, as the exact wording lives with the authority. The current details must be checked on the authority's website rather than assumed.

Fees and timelines may change — verify with the official source.

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