Procedure per DEWA — Dubai Electricity & Water Authority (dewa.gov.ae). Fees and timelines change — check the authority's website. We don't invent numbers.
What to do
- 1
Get your Ejari issued
Getting electricity and water connection is digitally integrated with Dubai Land Department. DEWA steps in after Ejari is issued.
Documents:Ejari - 2
Check the DEWA welcome email
After Ejari is issued, DEWA will send a welcome email to the customer. The email includes the new account number, security deposit details and payment link.
- 3
Review the deposit amount
The security deposit details are in the DEWA email. The official page does not give a figure for the deposit or the connection cost, so check the current amount on the DEWA website before paying.
- 4
Pay using the link or EasyPay
Use the payment link in the DEWA email to pay the deposit. For DEWA bills, customers can pay using various payment channels including the EasyPay service which enables the customer to make the payment easily.
Les frais et délais peuvent changer — vérifiez auprès de la source officielle.
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