Raising complaints against financial institutions and insurance companies

What to check, in order

1. 1

   Establish the mandatory minimum

   Health insurance is mandatory for residents; terms depend on the emirate and employer.

2. 2

   Check the coverage

   Verify the clinic network, co-payments and exclusions before signing, not at the point of care.

3. 3

   Verify the practitioner

   Doctor and clinic status is checkable in the DHA register.

4. 4

   Keep visit records

   Referrals and invoices are needed for reimbursement and renewal.

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