Handling emergencies in Dubai: who to call and what to do

What to do in an emergency

1. 1

   Reporting a crime or an emergency

   To report crimes and emergencies while anywhere in the UAE, call 999. This works across the country, not only in Dubai.

2. 2

   Calling an ambulance

   For a medical emergency, call for the ambulance on 998 from anywhere in the UAE. The UAE's hospitals can handle any medical emergency, so the priority is simply to get the call made.

3. 3

   What to expect at the hospital

   During medical emergencies, a hospital will accept you for initial treatment and may transfer you to a hospital better equipped to deal with your problem. The UAE provides standard medical care, and visitors can easily obtain treatment from either private or government hospitals.

   Documents:ID or passportinsurance card if you have one
4. 4

   Injury or death at the workplace

   In case of an injury or death at the workplace, the employer must inform the Ministry of Human Resources and Emiratisation within 24 hours from the incident. Make sure the employer knows this obligation and acts on it.

   Documents:employer incident report
5. 5

   Prepare before anything happens

   Refer to the guide for emergencies (PDF, 9 MB) for tips to survive during natural calamities and wars. Reading it while calm is worth far more than reaching for it under pressure.

   Documents:guide for emergencies (PDF)

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